Effective Date: June 15, 2026
TruckClub Group Inc. ("TruckClub," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit https://www.truckclub.com (the "Site"), use our services, or otherwise interact with us. By using the Site or our services, you agree to this Privacy Policy.This Privacy Policy is supplemented by our SMS Privacy Policy and Terms & Conditions.
Information We Collect
We may collect the following categories of personal information:
• Identifiers - name, postal address, email address, phone number, and similar identifiers.
• Vehicle information - make, model, and operational data related to your vehicle(s).
• Commercial information - products or services purchased or considered, and inquiry or coverage details.
• Internet or network activity - how you interact with our Site, collected through cookies and similar technologies.
• Geolocation data - approximate location derived from your device or IP address.We collect this information directly from you (for example, when you complete a form), automatically through your use of the Site, and from service providers and business partners.
How We Use Your Information
We use your information to:Provide, maintain, and improve our services;Respond to your inquiries and deliver information, guides, or materials you request;Communicate with you about products, services, offers, promotions, and events by email and, where you have opted in, by text message (see our SMS Privacy Policy);Personalize your experience;Conduct analytics and marketing; andDetect, investigate, and prevent fraud and other unlawful activity, and protect our rights and the rights of others.
How We Share Your Information
We may share personal information with:
• Service providers who perform services on our behalf (such as hosting, analytics, email and SMS delivery, and customer support), under contracts that limit their use of the information to providing services to us;
• Advertising and analytics partners, which may involve sharing online identifiers for analytics and targeted advertising (see "Your Privacy Choices" to opt out); and
• Law enforcement or other parties when required by law or to protect rights, safety, or property.Some sharing of online identifiers with advertising partners may be considered a "sale" or "sharing" of personal information under certain state privacy laws. You can opt out as described in "Your Privacy Choices" below.
• Mobile/SMS exclusion: Information related to your text-messaging opt-in, including your phone number and consent, is governed by our SMS Privacy Policy and is not shared with third parties for their own marketing or promotional purposes.
Cookies and Tracking Technologies
We use cookies and similar technologies (including tools such as Google Tag Manager and analytics and advertising tags) to operate the Site, analyze usage, and support marketing. You can control cookies through your browser settings. Where required by law, we honor opt-out preference signals such as the Global Privacy Control (GPC).
Your Privacy Choices
You can control marketing communications and data uses at any time:
• Email: Unsubscribe using the link in any marketing email.
• Text messages: Reply STOP to opt out, or HELP for help. See our SMS Privacy Policy.
• Targeted advertising / "Do Not Sell or Share": You may opt out of the use of your information for targeted advertising or any "sale" or "sharing" by emailing members@truckclub.com with the subject line "Privacy Request," and by enabling the Global Privacy Control (GPC) in your browser.
Your State Privacy Rights
Depending on your state of residence, you may have some or all of the following rights:To confirm whether we process your personal information and to access it; To correct inaccuracies in your personal information; To delete your personal information; To obtain a portable copy of your personal information; and To opt out of targeted advertising, the sale of personal information, and certain profiling. To exercise these rights, contact us at members@truckclub.com or (818) 698-7825. We will verify your request as required by applicable law. You may designate an authorized agent to submit a request on your behalf.
• Appeals: If we decline to act on your request, you may appeal by emailing members@truckclub.com with the subject line "Privacy Appeal." We will respond within the time required by applicable law. If your appeal is denied, you may contact your state attorney general.
• Non-discrimination: We will not discriminate against you for exercising any of your privacy rights.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements, after which we delete or de-identify it.
Data Security
We implement administrative, technical, and physical safeguards, including encryption and secure storage, designed to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Children's Privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the Effective Date above and, in some cases, provide additional notice.
Contact Us
TruckClub Group Inc.
1606 Headway Circle, Suite 9243
Austin, TX 78754
Email: members@truckclub.com
Phone: (818) 698-7825