Start a claim and submit information with our self-service Member Portal.
START A Claim >Our self-service Member portal makes it quick and easy to get your claim started and track your progress along the way. Follow your claim process in the TruckBuddy™ app.
Email us at claims@truckclub.com to start your claim, submit information, or ask questions.
Call our team at (818) MY-TRUCK and we will guide you through the process, explain requirements, get your claim started and answer your coverage questions.
Get to a Service Center.
Members authorize diagnostics, tear-down, and collect required pre-repair information.
Member authorizes the repair.
Member pays for repairs & gets reimbursed
or
TruckClub™ pays the Service Center directly (for approved claims).
Both ways get you back on the road fast!
Submit information to TruckClub™ for reimbursement on covered repairs.

Adding a second truck feels like the obvious next step, but it is where many owner-operators get into trouble. This guide covers when to scale, how to hire, the cash reserves you need, and the mistakes that turn growth into a cash crisis.

Drug and alcohol testing rules apply to small fleets and even solo owner-operators, and skipping them is a common, costly mistake. This guide covers pre-employment tests, random testing, consortiums, and the records you must keep.

A DOT audit is only scary if you are unprepared. This guide explains what triggers an audit, what auditors actually look for, how to organize your records, and how to walk out with a clean result.