TruckClub™ Frequently Asked Questions

TruckProtect™ is an extended warranty program for commercial trucks, designed to cover major mechanical components and breakdowns after the manufacturer’s warranty expires.

TruckProtect™ is perfect for:

Any commercial-use vehicle class 3-8 vehicle with less than 1 million miles (1,609,344 kms) and under 15 model years old. Exceptions for vehicles older than 15 model years may be reviewed for coverage by TruckClub™.

TruckClub™ requires pictures of the odometer, VIN/Door placard, and Engine serial number plaque. TruckProtect™ Plans DO NOT require a vehicle inspection.

Short answer: 30 days and 2500 miles driven after signing-up for a weekly or monthly subscription. Why?...

Inspections can be a hassle and an additional cost to you so we don't require them. But we do have to make sure your truck is healthy, therefore we have that brief 30-day warm-up period after you purchase your TruckProtect™ plan and require the 2,500 miles driven from the validated starting mileage before your coverage becomes active.

Our unprecedented seals, gaskets, and electronics protection on TruckProtect™ plans kick-in after 90 days from sign-up and your truck's mileage has been validated. On day 91, you'll have the most comprehensive and reliable coverage available!

At TruckClub, we don’t bend (or make up our own) rules. We believe that every healthy relationship requires honesty & transparency. That’s why we list out all 30,000+ parts of your truck and show you how we cover them based on the nationally recognized Vehicle Maintenance Reporting Standards(VMRS).

In the trucking business, time is money. And we don’t want you to waste either. That’s why we’ve streamlined the process for getting repairs and filing a claim so that you never have to wait for us to get back on the road.

Find an OEM dealership or licensed service center of your choosing. Then follow our quick claim guide that walks you through each step of the claims process. Our staff is also on call to help you when you need it most.

Yes you can. We do not require you to use a specific repair center but it must be an OEM dealership or licensed service center (business license and open to the public) and mechanics must have ASE or equivalent certifications. You can not do your own repairs. We do have preferred partners that we recommend but you are not required to use them.

TruckProtect™ will pay for towing to the nearest certified repair center for a covered repair.

At TruckClub™, we stand by you every mile. Our TruckProtect™plans provide the most comprehensive coverage to protect you from unexpected repair costs during almost any failure.

Unlike plans that promise low or no deductibles but all too often fall short on paying out claims, TruckProtect™ has you covered. With you having a small 15% deductible and some skin in the game, we can cover more: more coverage, more claims. We significantly reduce the impact on your wallet from repair costs by providing you the coverage you expect.

Ask yourself, are you willing to risk tens of thousands of dollars to try and save a few hundred? Why gamble with costly repairs when you can drive with confidence knowing TruckProtect™ has your back?

Of course there are.

But unlike many other providers that have their own proprietary maintenance requirements and who will deny your claim if you do not follow them exactly, we only require that you follow the OEM maintenance schedule and keep maintenance records.

You shouldn't have the additional burden of having to learn someone else's proprietary and tricky maintenance requirements.

No.
Like all extended warranty programs, pre-existing issues are not covered. This is why we require a 30-day and 2,500 miles warm-up period to prove the road-worthiness of your truck and show that it does not have a pre-existing condition.

Absolutely! Members can change their Plan at any time for any reason.
‍
For an upgrade, simply request the change 14 days prior to the date you wish the change to take effect.

For downgrades, the request must be made 2 business days before the renewal date to ensure the change takes effect before the next billing cycle.

They do.

We partner with dealerships and service centers nationwide to offer value-added warranty programs.