TruckClub™ Frequently Asked Questions

TruckProtect™ is the most comprehensive and flexible extended warranty program for commercial trucks, designed to cover major mechanical components and breakdowns after the manufacturer’s warranty expires.

TruckProtect™ is perfect for:

Any commercial-use vehicle class 5-8 vehicle with less than 1 million miles (1,609,344 kms) and under 15 model years old. Exceptions for vehicles older than 15 model years may be reviewed for coverage by TruckClub™.

TruckClub™ requires pictures of the odometer, VIN/Door placard, and Engine serial number plaque. TruckProtect™ Plans do NOT require a vehicle inspection.

Before your TruckProtect™ coverage becomes active, there’s a short warm-up period. This lets us confirm your truck is operating as expected without requiring inspections or extra steps from you, helping to eliminate the "pre-existing" condition excuse that everyone else uses.

We use this simple warm-up period instead of inspections to keep things easy and affordable for you.

Here’s how it works:

At TruckClub, we don’t bend (or make up our own) rules. We believe that every healthy relationship requires honesty & transparency. That’s why we list out all 30,000+ parts of your truck and show you how we cover them based on the nationally recognized Vehicle Maintenance Reporting Standards(VMRS).

In the trucking business, time is money. And we don’t want you to waste either. That’s why we’ve streamlined the process for getting repairs and filing a claim so that you never have to wait for us to get back on the road.

Find an OEM dealership or licensed service center that is open to the public of your choosing. Then follow our quick claim guide that walks you through each step of the claims process. Our staff is also on call to help you when you need it most.

Yes you can. We do not require you to use a specific repair center but it must be an OEM dealership or licensed service center (business license and open to the public) and mechanics must have ASE or equivalent certifications. You can not do your own repairs. We do have preferred partners, such as Rush Truck Centers, that we recommend but you are not required to use them.

TruckProtect™ will pay for towing to the nearest certified repair center for a covered repair.

At TruckClub™, we stand by you every mile. Our TruckProtect™plans provide the most comprehensive coverage to protect you from unexpected repair costs during almost any failure.

Unlike plans that promise low or no deductibles but all too often fall short on paying out claims, TruckProtect™ has you covered. With you having a small 15% deductible and some skin in the game, we can cover more: more coverage, more claims. We significantly reduce the impact on your wallet from repair costs by providing you the coverage you expect.

Ask yourself, are you willing to risk tens of thousands of dollars to try and save a few hundred? Why gamble with costly repairs when you can drive with confidence knowing TruckProtect™ has your back?

Of course there are.

But unlike many other providers that have their own proprietary maintenance requirements and who will deny your claim if you do not follow them exactly, we only require that you follow the OEM maintenance schedule and keep maintenance records.

You shouldn't have the additional burden of having to learn someone else's proprietary and tricky maintenance requirements.

No.
Like all extended warranty programs, pre-existing issues are not covered. This is why we require a 30-day and 2,500 miles warm-up period to prove the road-worthiness of your truck and show that it does not have a pre-existing condition.

Absolutely! Members can change their Plan at any time for any reason.
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For an upgrade, simply request the change 14 days prior to the date you wish the change to take effect and complete the upgrade warm-up period of 30 days and 2,500 miles driven.

For downgrades, the request must be made 2 business days before the renewal date to ensure the change takes effect before the next billing cycle.

They do.

We partner with dealerships and service centers nationwide to offer value-added warranty programs.

No. TruckClub™ is an independent company and is not affiliated with, partnered with, or part of TruNorth, Total360, or any other aftermarket warranty company.TruckProtect™ is TruckClub’s proprietary commercial truck protection program.

References to other aftermarket warranty companies on the TruckClub website are provided solely for informational or competitive comparison purposes and should not be interpreted as a partnership, affiliation, endorsement, or business relationship

TruNorth, Total360, and other aftermarket warranty providers referenced on our website are independent companies and are not affiliated with TruckClub™ or TruckProtect™.